Effective Performance Management

The success of every organization depends on its ability to set, measure, and achieve business objectives and whatever these objectives are, the organization will rely on their people for their achievement. This course is aimed at helping participants create an engaged and mobilized workforce amongst other benefits.

Learning Benefits

• Show a clear understanding of the concept of Employee Performance Management
• Craft actionable employee performance contracts with employees
• Develop the requisite skills to track and enhance employee performance
• Use relevant appraisal instruments to assess their employees
• Align employee behaviours with the organisation's strategic priorities

Learning Approach

• Facilitator-led presentations
• Performance contracting exercises
• Performance appraisal exercises
• Individual action plans

Benefits of the Programme

This programme will help senior management to achieve the following:

• Motivate superior performance
• Set and measure goals
• Encourage coaching and mentoring
• Support manpower planning or succession planning
• Determine individual training and development needs
• Improve overall organizational performance

Programme Outline

Module 1: Introduction to Employee Performance Management

• What is employee performance management?
• Goals of employee performance management
• Benefits of employee performance management
• Key terms of performance management

Module 2: Overview of the Employee Performance Management Process

• Alignment of business objectives
• Compiling job profiles
• Setting performance targets
• Monitoring performance
• Assessing performance
• Meaningful consequence
• Reward and recognition

Module 3: Performance Planning

• Discussing past performance and priorities for year ahead
• Key performance measures
• Getting employee's commitment to performance contract
• Employee development plan

Module 4: Performance Coaching

• Giving and receiving feedback
• Skills transfer
• Removing barriers to performance

Module 5: Performance appraisal

• Pre-assessment review
• Conducting the session
• Applying rating criteria
• Employee improvement planning
• Handling objectivity issues